‘Call Centre’ or ‘Contact Center’ plays a vital role in providing customer service to the banks’ existing customers and anyone who want to know about their products and services. Clients need to call the specific number called ‘Call Centre number’ provided by the concerned bank for this service. Bank Clients also can stop or activate their specific bank service in case of emergency or necessity through Call Centre without being present to bank premises.
List of some banks which have Call Center Service
| Bank Name | Call Centre Number/Customer Care |
| AB Bank Ltd. | 16207, (+88) 09678916207 |
| BRAC Bank Ltd. | 16221 (For Local Mobile), (+88 02) 55668056 (For Overseas) |
| Dutch-Bangla Bank Ltd. | 16216 |
| Eastern Bank Ltd. | 16230 |
| EXIM Bank Ltd. | 16246 (For Local Mobile), (+88) 09604016246 (For Overseas) |
| HSBC | 16240 (local), (+88) 09612716240 (overseas) |
| IFIC Bank Ltd. | 16255 or (+88) 09666716255 |
| Islami Bank Bangladesh Ltd. | 16259 or (+88 02) 8331090 |
| Midland Bank Ltd. | (+88) 096 66 410 888 / (+88) 096 11 410 888 |
| Mutual Trust Bank Ltd. | 16219 (Local), (+88) 96040 16219 (For Overseas) |
| NRB Bank Ltd. | (+88) 09666456000 |
| One Bank Ltd. | 16269 |
| The Premier Bank Ltd. | (+88) 01714038425 or 01714-010305 |
| Standard Chartered Bank | 16233 (For Local Mobile), (+88 02) 8332272 (For land line) |
| The City Bank Ltd. | 16234 (local), (+88 02) 9569553/4 (For overseas) |
| Trust Bank Ltd. | (+88) 9604016201 |
| UCB Ltd. | (+88) 01713039595, 01926669491, 01927711884 |
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