Contact Center Executive (Trainee Assistant Officer) Eastern Bank Limited

Home » Job » Contact Center Executive (Trainee Assistant Officer) Eastern Bank Limited

Deadline: October 27, 2018


Job Responsibilities

  • Handle Customer queries and complaints meeting the service level standard
  • Ensure first contact resolution in every possible cases
  • Effectively follow up and escalate the queries and complaints where necessary

Employment Status


Educational Requirements

  • Graduation with a minimum CGPA of 3.00 out of 4.00

Additional Requirements

  • Prior experience in call/ contact center environment is preferable, freshers are also encouraged to apply
  • Excellent verbal and written communication skills in English & Bangla
  • Adequate computer literacy to work in online software modules & office packages
  • Willing to work in any working-shifts (24X7)

Job Location



  • Competitive Salary, Incentives and benefits packages

Compensation & Other Benefits

  • Career progression opportunity based on performance
  • Festival Bonuses/ Medical Facilities/ Other benefits


Apply Procedure

  • Please log on to

Job Source

  • Online Job Posting

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