Search The Site
Write below field
Contact Center Executive (Trainee Assistant Officer) Eastern Bank Limited
Home »
Job »
Contact Center Executive (Trainee Assistant Officer) Eastern Bank Limited
Deadline: October 27, 2018
Job Responsibilities
- Handle Customer queries and complaints meeting the service level standard
- Ensure first contact resolution in every possible cases
- Effectively follow up and escalate the queries and complaints where necessary
Employment Status
Full-time
Educational Requirements
- Graduation with a minimum CGPA of 3.00 out of 4.00
Additional Requirements
- Prior experience in call/ contact center environment is preferable, freshers are also encouraged to apply
- Excellent verbal and written communication skills in English & Bangla
- Adequate computer literacy to work in online software modules & office packages
- Willing to work in any working-shifts (24X7)
Job Location
Dhaka
Salary
- Competitive Salary, Incentives and benefits packages
Compensation & Other Benefits
- Career progression opportunity based on performance
- Festival Bonuses/ Medical Facilities/ Other benefits
Apply Procedure
- Please log on to www.ebl.com.bd/career
Job Source
- Bdjobs.com Online Job Posting
© Copyright - bankbangla.com